From feedback to growth: How PayPal puts the customer at the center of every decision

🗓️ Tuesday, October 14 | 🕙 10am PDT / 1pm EDT 

At PayPal, the voice of the customer isn’t just a product team concern. It’s a company-wide priority that guides strategy, innovation, and growth. Join Wook Chung, SVP of Product, Risk & Core Platforms at PayPal, and Christian Wiklund, CEO & Co-Founder of unitQ, for a conversation on how PayPal harnesses customer feedback in all aspects of business. You'll learn: 

• How PayPal captures and centralizes customer feedback at scale
• Ways feedback influences priorities across teams and initiatives
• Connecting customer insights directly to measurable business growth