unitQ Score - The Quality Metric is a proprietary quality rating based on user feedback data gathered from the most popular customer channels and across more than 100 languages. Your unitQ Score isn’t just based on star ratings or points. We use proprietary machine learning models to filter out the noise and focus only on feedback related to product quality and then determine the sentiment behind that feedback.
We provide insights into how your product is perceived and used on a global scale. Analyze feedback from the App Store, Google Play Store, Zendesk, Salesforce Service Cloud, Twitter and other feedback channels.
Analyze competitors, find gaps, and inform your product strategy and overall roadmap planning. Benchmark your quality against others in your space or the best in the world, and helps you track the impact of your company and product quality efforts.
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