Support tickets aren’t just problems — they’re signals.

Customer expectations are rising, but most CX tools can’t keep up. unitQ brings AI-powered clarity to every customer touch point — from chat to call centers — giving your support team the insights and automation they need to improve satisfaction, reduce churn, and turn every interaction into an advantage.

This white paper reveals:

• How unitQ auto-tags, routes, and prioritizes support issues in real time — reducing resolution time and boosting CSAT
• How CX teams use insights from call transcripts, feedback, and surveys to spot patterns, prevent churn, and improve retention
• Why unitQ’s real time alerts, predictive analytics, and reporting make every CX decision more proactive and data-driven