Report
What 68 million users said about your product—and what it means for your roadmap
Our annual benchmark analyzed 67.7 million pieces of feedback across 8,000 apps. The patterns were consistent. The implications are urgent.
Users aren't asking for more features. They're asking for products that work, interfaces that make sense, and brands they can trust.
The 2026 Benchmark Report uncovers the five forces reshaping product quality in 2026—and what they mean for your roadmap.What's inside:
- The #1 issue across verticals—and why teams aren't prioritizing it
- What 4-star reviews reveal about your biggest untapped opportunity
- Vertical-specific breakdowns: where the friction actually lives
- A practical checklist for what to do next
Get the report
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